Frequently Asked Questions

Use Check Available Dates and send your preferred date, an alternate date, location, selected service, theme, guest count, age range, and relevant access details.

We review each inquiry and respond by email within 24 hours with availability and next steps.

An inquiry is not a confirmed reservation. Your date is confirmed after availability, the approved quote, and the applicable booking policies are accepted.

Each service page lists its confirmed setup and inclusions. Your written quote confirms the final guest count, selected options, delivery, styling, setup, and arranged pickup.

Additional-guest pricing varies by experience and is shown on the relevant service page. The confirmed guest count and total appear in your approved quote.

Contact us as soon as possible. Changes depend on available inventory, space, safe setup requirements, and an updated approved quote.

Each teepee setup includes a twin-size mattress measuring approximately 37" × 75". Please allow additional space around each mattress for the teepee frame and comfortable placement.

The total space required will depend on the number of teepees and your room layout. Setups can be arranged in straight rows, along walls, facing each other with an aisle, or in a semi-circle when space allows.

Before booking, please make sure the setup area is cleared of furniture and provides enough open floor space for the requested number of teepees. If you’re unsure whether your space will work, simply send us photos and room measurements, and we’ll be happy to recommend the best arrangement for your setup.

Guests should bring their own sleeping pillows. We provide the rest of the sleepover setup.

Yes. Choose from available themes and discuss personalization during planning. Final details depend on the selected experience and available materials.

No. CHIC SLUMBER PARTIES provides a coordinated experience with delivery, professional styling, setup, and arranged pickup.

Setup is scheduled between 7:00 AM and 4:00 PM. Exact timing is arranged for each event.

Please clear the agreed setup area and provide accurate access, loading, parking, and location information before arrival.

Yes, subject to venue approval and confirmed logistics. A $100 setup fee applies, and permission, access, loading, parking, and timing must be arranged in advance.

No. Simply send us a photo and measurements of the setup area, and we’ll help determine the best layout for your teepees.

No. CHIC provides styling, equipment, and confirmed activities—not childcare. A responsible adult must supervise children throughout the celebration.

Each guest must bring their own sleeping pillow. Decorative pillows are included for styling only and are not intended for sleeping.

To keep our tents, mattresses, and décor clean, food and drinks should remain outside the teepee area. For snacks and meals, consider adding one of our Dining in Style low-table setups.

Pickup begins the following day from 9:00 AM. The exact pickup or pack-down time is arranged for each event.

No. Please leave CHIC equipment assembled. We return for the arranged pack-down and pickup.

No. We take care of everything! We’ll return the next day for pickup, and all linens and reusable items are professionally cleaned after each event.

CHIC is based in Arlington Heights, Illinois. Standard local service is within 15 miles of ZIP code 60004, serving Chicagoland and surrounding suburbs.

Travel may be available up to 50 miles for an additional fee, subject to location and scheduling confirmation.

Washable textiles are professionally cleaned after every event. Rugs, decorative furnishings, teepees, and accessories are inspected and cleaned between celebrations.

We use battery-operated lights, non-slip protective mats, floor protectors, and carefully positioned furnishings where applicable. Every setup is inspected before the event.

Approved outdoor setups depend on the location, surface, and weather. An agreed weather plan is confirmed during planning.

All reusable linens, tents, mattresses, rugs, and décor are carefully cleaned and sanitized between events and stored properly until their next use.

For safety and cleanliness, we only provide indoor setups in smoke-free homes.

We love pets, but please keep them away from the setup area to protect our equipment and maintain a clean, allergy-conscious environment.

Current payment, change, cancellation, and rescheduling terms are provided with the written quote and applicable policies before a reservation is confirmed.

Use the Book Your Party form or contact CHIC SLUMBER PARTIES by email. Include your date, location, selected experience, and guest count so we can help efficiently.